To configure your Apple Mail application for OS X 10.9 (Mavericks) to send and receive email using our servers using IMAP and SMTP over SSL/TLS, please follow the steps below. Please replace:

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1. Open Apple Mail.

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1.1. If no email accounts have been configured in Apple Mail, it will start directly with the set-up wizard.

1.2. If there are existing accounts in Apple Mail, you can select Mail -> Add Account... from the menu bar.

2. Select the Add Other Mail Account option and click Continue.

3. The Add a Mail Account screen will appear.

In the Full Name field enter the name you would like to appear on the messages you send.

In the Email Address field enter the email address you are configuring.

In the Password field enter the current password for this particular address.

Click the Create button.

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4. After a short settings discovery procedure, Apple Mail will inform you that the account must be manually configured. Click Next.

5. The Incoming Mail Server Info screen will open.

Set Account Type to IMAP.

For Mail Server use mail.your_server.com (replace your_server.com with the server name).

In the User Name field enter username@domain-name-example.com (replace username@domain-name-example.com with your actual address).

In the Password field enter the current password for this particular address.

Click the Next button.

6. Fill out the Outgoing Mail Server Info details.

For SMTP Server use mail.your_server.com (replace your_server.com with the server name).

Enter username@domain-name-example.com in the User Name field and the corresponding password in the Password field.

Click the Create button.

7. The account will be created, and any messages residing in your Inbox will be shown in the email program.

8. To proceed with the configuration, go to Mail -> Preferences... from the menu.

9. You should see the new mail account listed in the Accounts section. Select it and choose the Edit SMTP Server List... option from the Outgoing Mail Server (SMTP) drop-down menu.

10. Go to the Advanced tab.

Select the Use custom port option and enter 587.

Make sure the Use Secure Sockets Layer (SSL) checkbox is checked.

Choose Password from the Authentication drop-down menu. Make sure your username and password are entered.

Click the OK button.

11. Go to the Advanced tab for your email account on the main Accounts screen.

Enter INBOX for the IMAP Path Prefix field.

Make sure the port is set to 993 and the Use SSL checkbox is checked.

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The Authentication option should be set to Password.

12. Close the Accounts screen. You may be prompted to save the changes. Click the Save button.

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